If you have visited the B&Q store these days, then they would love to know what you think based on your experiences. If you enjoyed your experience, tell them all about it. On the other hand, if you feel that they could make improvements, they would appreciate your comments. Feedback from you however is essential in helping them to maintain the high standards they strive to achieve. So don’t stingy your assessment, spend just a couple of minutes to take a web survey at www.diy.com/feedback.
The survey is designed to solicit their customers’opinions and suggestions, and to further improve all aspects of customer experience. At the survey site, you can provide your ratings based upon your most recent visit, and also post your additional comments. After completing this survey, you will be given a chance to win ￡250.
How to participate in the B&Q Feedback Survey?
1. Go to www.diy.com/feedback on your computer and see the ‘Prize Draw Rules’ before you start the survey.
2. Select the store you visited and click ‘Next’.
3. Answer a series of survey questions and leave your feedback and comments.
4. By sending feedback, you are automatically entered in their prize draw.
B&Q is a British multinational DIY and home improvement retailing company, is the world’s fourth largest, Europe’s second largest international decorative building materials retail group. Belonging to Kingfisher Group that is one of the world’s top 500 enterprises. B&Q currently has stores in mainland China, Ireland and Taiwan, as well as the United Kingdom.
B & Q operations adhere to strict construction supplier selection and management, improve the quality inspection system, standardize, and improve customer service and feedback mechanisms with the international quality products and services to consumers, and vigorously promote “safe, health, environmental protection, “green home concept.